Returns and Refunds Policy
At Delonghi Spare Parts, we want to ensure your home appliances stay in peak condition. If you have ordered the incorrect component or are not satisfied with your purchase, you may return your items within 30 days of delivery.
Verify Compatibility
Ensure the spare part is in its original, unused condition and matches the model number of your Delonghi appliance.
Request a Return Authorization
Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) and the correct return address.
Secure Packaging
Pack the item securely in its original packaging to prevent damage during transit, including a copy of your invoice inside the box.
Inspection and Refund
Once our technicians inspect the returned part, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing